Frameworks
Turning experience into reusable decision-making
Frameworks make complex Microsoft 365 questions easier to discuss and help teams use the same language for risk, ownership and priority.
Open framework
Microsoft 365 Control Model
An open model for assessing Microsoft 365 as one business-critical chain rather than a collection of separate workloads.
Explore the full modelLeadership & governance
Mandate, ownership, decision-making, roadmap and risk appetite.
Identity
Access, roles, privileged access, guests and application identities.
Devices
Endpoint management, compliance, configuration and alignment with identity controls.
Data
Classification, retention, protection, findability and information ownership.
Collaboration
Teams, SharePoint, OneDrive, lifecycle and external collaboration.
Platform operations
Monitoring, automation, change, incidents and vendor direction.
Adoption & AI
Behaviour, skills, Copilot readiness, agents and value creation.